Whats New!  -  Week Commencing 11 August 2008

Hartlepool Water proposed investment programme
Hartlepool Water has announced proposals to invest £8.1 million in its services and infrastructure from 2010 - 2015 and has committed to keep bill increases as low as possible for its customers.  Download the customer leaflet here.

The announcement is the first stage of the five-yearly price review process. Final investment plans and the amount customers will be charged will be announced in November 2009. Hartlepool Water, part of Anglian Water, is now seeking customers’ views on its plans.
The planned investment by Hartlepool Water focuses on maintaining the quality and reliability of its services.

If accepted, this investment programme would increase the average household bill for water services from £120 in 2010 to £131 in 2015, an increase of 1.9 per cent per year excluding inflation.

Anglian Water Chief Executive Jonson Cox said: “Our proposed investment plan addresses a range of issues and we are committed to all aspects: environmental, economical and social. This plan comes at a time when we are already seeing an increase in household bills, particularly for energy. Although Hartlepool Water is also seeing a large increase in energy and construction costs we aim to keep bill increases to an absolute minimum.”

Hartlepool Water is inviting its customers and interested parties to comment on its draft plans before they are re-submitted to Ofwat in April 2009. Customers can give their feedback directly or via the Consumer Council for Water.

PAYZONE Outlets
The current list of Payzone outlets is here.

Return to home