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AquaCare Plus

Aquacare Plus is an additional alternative to the tariff offered under the WaterSure scheme which might benefit certain metered customers.

The AquaCare Plus tariff offers a higher standing charge but a lower charge per cubic metre than standard charges. This will benefit customers who use more than 75 cubic metres of water a year and are in receipt of one of the following benefits:

  • Council tax benefit
  • Housing benefit
  • Income support
  • Income-based
  • Job Seekers Allowance
  • Income-related Employment and Support Allowance
  • Working tax credit
  • Child tax credit (except families in receipt of the family element only)
  • State pension credit.

The tariff offers a higher standing charge but a lower charge per cubic metre. For customers who have established their entitlement for assistance, please see the table below or our Charges Summary to view the charges applicable to you. Other tariffs for customers receiving certain benefits or tax credits and living in metered properties are WaterSure and SoLow.

Tariff option 2010/11 Standing Charge Charge per cubic metre
Aquacare Plus Water supply £58.00 56.84p
Sewerage Services £170.00 Nil

Notes: The table above shows the elements used to calculate your bill based on the Aquacare Plus tariff.

An application form for our Aquacare Plus tariff is available for you to download, print and post to us at 3 Lancaster Road, Hartlepool TS24 8LW.   If you would like to receive any further information or a paper application form for this tariff please contact us    

Any information you are required to give us as part of your application to be placed on a special tariff will be stored and treated in the strictest confidence and your information will not be passed to any person other than those who deal directly with your application.

 

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Registered Office: Anglian House, Ambury Road, Huntingdon, Cambridgeshire. PE29 3NZ