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Regulation and compliance

Confirmation of approval for paperwork.

Knowing what regulations apply to your business, and how to make sure you comply, could help you avoid breaking the law.

Water regulations

In order to protect you water supply from contamination, it is important that your fixtures and fittings are correctly installed and in a good state of repair. The Water Supply (Water Fittings) Regulations 1999 set national requirements for the design, materials, installation and maintenance of plumbing systems, water fittings and water-using appliances. As a business it is your legal duty to ensure that your systems satisfy these requirements.

The purpose of these Regulations is to protect your drinking water supply from contamination, and prevent inefficient use of water or incorrect measurement of it. The Regulations apply in England and Wales to all plumbing systems, water fittings and equipment supplied, or to be supplied, with water from the public water supply. This applies to systems in all types of premises.

Trade effluent

For information on discharge of trade effluent or wastewater please contact your retailer.


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Registered in England No. 2366656

Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU