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Controlling leakage

Glass of water

Hartlepool Water has one of the most comprehensive leakage monitoring systems in England and Wales. We employ highly trained leakage detection technicians with the latest leak detection equipment.

Our dedication and expertise in this field is not limited to our own assets as we also offer our services to our domestic customers, helping to detect and repair leaks on their private supply pipes. This service, which is known as our Watertight Promise is free of charge under normal circumstances.

Hartlepool Water consistently holds one of the best leakage records in the industry and continually strives to improve performance.

To report a leak please call our freephone Leakage Hotline on 0800 028 4816 during office hours or 0800 028 1054 for emergencies outside office hours.  

For further information on leakage please contact us.


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Registered in England No. 2366656

Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU