House with a warm hat

 With temperatures this week set to plummet, reminding us all that winter isn’t quite over yet, Hartlepool Water is encouraging homeowners to be prepared and wrap up their homes as well as themselves to stay safe and dry.

Cold temperatures can cause water inside pipes to freeze – leading to bursts, floods and the misery of being without water for drinking, cooking and washing. Anglian Water’s ‘Keep Your Pipes Cosy’ campaign is here to remind home owners to look after their pipes and tanks to ensure they stay cosy and dry when temperatures fall.

Regan Harris, from the companies media team, said: “While it might be tempting to think that winter is nearly over, we’re heading for a cold spell which is why we’re urging people to make sure their homes are prepared for this week’s forecast drop in temperature. We’re calling on everyone to ensure your pipes are lagged, fix dripping taps and have a plumber’s number to hand if the worst comes to the worst.

“A burst pipe can mean huge disruption with the potential to cause thousands of pounds of damage as well as affecting your water supply.

“Don’t forget to keep an eye on family, friends and vulnerable neighbours too and if you’re out and about and spot a leaking pipe then please report it to our Leakage Hotline on 0800 028 4816 during office hours or 0800 028 1054 for emergencies outside office hours.”

We've has put together a list of top tips to help homeowners and businesses to wrap up their homes:

• Wrap up pipes and water tanks with lagging – DIY stores have everything you need

• Fix dripping taps – even a small trickle can result in a frozen pipe

• Find your home’s stop tap and make sure you can turn it off – most are under the kitchen sink

• Leave the heating on low if you go away

• Check your central heating boiler has been serviced

• Keep the name of a plumber handy – type in your postcode at to find your nearest accredited plumbing business.

Regan continues: “If the worst happens and you do have a burst pipe, turn off the water at the stop tap, allow the thawed water to escape through your tap as normal and call a plumber who is qualified to work with the drinking water in your home.”

Households looking for a trusted plumber to help them this winter are advised to use the online directory WaterSafe, which is backed by all water companies in the UK. To find a qualified plumber, log on to or call 0333 207 9030.

Use this link to find out more hints and tips for keeping your pipes cosy.