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Supplying high quality
drinking water to Hartlepool and the surrounding villages since 1846 Hartlepool Water is a business name of Anglian Water Services Ltd (a company registered in England under no. 2366656 whose registered office is at Anglian House, Ambury Road, Huntingdon, Cambs. PE29 3NZ ) |
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| how to contact us | ||||
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by email |
enquiries@hartlepoolwater.co.uk |
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| for enquiries about
your bill or if you are moving house Lines are open from 8:30am-5pm Monday-Friday excluding bank holidays |
01429 858 030 |
if you need to write to us
Please send correspondence to us at: |
We
carry out many thousands of planned jobs in any given year but most of
them either only affect individual customers or do not affect customer
service at all. We only post jobs on this link where we believe customer
service could be affected across a wide area. This link is updated daily
as required. Planned work |
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| for general water
quality and operational queries or 0800 028 1054 outside office hours |
01429 858 050 | |||
| to report a leak
please ring our leakage hotline as soon as possible |
0800 028 4816 | |||
| for general sewerage queries call Northumbrian Water | 08457 17 11 00 | debt helpline we are here to help. If you have a problem paying a water bill please call our freephone number to discuss it. |
0800 051 8969 | |
| type talk we offer text telephone service for customers with speech or hearing difficulties |
18001 01429 858 030 | bogus caller helpline double-check a Hartlepool Water employee's identity |
0800 028 4816 | |
| text phone | 01429 861 974 | metering hotline to request information about having a water meter installed |
01429 858 012 | |
| for careline our range of services to help our customers with special needs |
01429 858 030 | general business queries | 01429 858 032 | |