We want to make it as easy as possible for you to talk to the right people who can help with your query. Our office hours are 8.30am to 5pm, Monday to Friday excluding Bank Holidays.
For enquiries about your bill or if you are moving house call during office hours. If you are in debt, you can ring our freephone Debt Hotline during office hours on 0800 051 8969.
01429 858 030
8.30am - 5.00pm
Monday to Friday
For general water queries call or email us at enquiries@hartlepoolwater.co.uk
01429 858 050
During office hours
or in an emergency 0800 028 1054 outside office hours
To report a leak, call the freephone Leakage Hotline during office hours.
0800 0284816
or 0800 028 1054 for emergencies outside office hours
0800 028 4587
24 hours a day
For our range of services to help our most vulnerable customers call us for details of our Careline Scheme.
We offer text telephone service for customers with speech or profound hearing difficulties during office hours.
Type call 18001 01429 858 030
Or dedicated telephone text line 01429 861 974.
For general wastewater queries and emergencies call Northumbrian Water or visit their website www.nwl.co.uk
0845 717 1100
(24 hours)
Copyright © 2010 Anglian Water Services Ltd All rights reserved
Registered in England No. 2366656
Registered Office: Anglian House, Ambury Road, Huntingdon, Cambridgeshire. PE29 3NZ